Tel: (1) 423-641-2878
Monday - Friday, 10am - 7pm

Terms and Conditions of Sale

General Conditions
Credit Card payments are subject to a 3% fee, debit cards to not incur any extra fee.
Items authorised for return for credit and/or refund may be subject to up to 25% re-stocking fee.
Refunds issued on items paid with credit cards are subject to 3% administration fee.
Unless otherwise stated, all prices include VAT at 20%.
While every effort is made to depict products accurately, images found on this web site do not necessarily depict the product with which they are linked and are used purely for illustrative purposes only.
All prices and information is correct at time of listing, but can be subject to change without notice.
As many of our products are imported, printed and/or website prices may be subject to change without notice due to fluctuating currency exchange rates. We will confirm prices at time of order.
International orders can normally only be accepted via Paypal up to £500.00 (Min 3% fee), International Money Order, or Electronic Bank Transfer (bank transfer charges to be paid by customer). Please enquire for more details.
Special order, custom made and/or import items must be prepaid in full and are non refundable.
Items normally held in stock may only be returned by prior arrangement and will normally be subject to a 10-15 % admin fee, likewise for any refunds agreed on other items in special circumstances, at our discretion.
Any mistakes in contents / quantity of an order will be rectified / exchanged as quickly as possible, an order will not be refunded in such case.
Any refunds made on items purchased through Paypal after the 45 day refund limit will be subject to a 4% fee, no exceptions.
Credits held on behalf of customers are not refundable in any circumstances.
Stock, special order and/or import items must be prepaid in full and are non refundable, except where this contravenes the Consumer Protection and Distance Selling Regulations . Please also see Consumer Protection/Distance Selling section below.
Certain items may, by agreement only, be ordered with a deposit in place of full payment. Should you wish to cancel the order at a later date, deposits are normally non refundable.
We will always endeavour to deliver orders as quickly as possible; due to the specialist nature of some of our items and also our reliance at times on third party suppliers, we cannot always guarantee exact delivery times; orders can not normally be cancelled due solely to a delay on an estimated delivery time.
Carriage costs for the return to CA or its agents of any goods for credit, refund or exchange for whatever reason are the responsibility of the customer, unless in exceptional circumstances by prior agreement.
No warranty is given nor implied on any goods if used for racing, track days or similar events.
We are happy to arrange installation of any product at our own or one of our agent's workshops by individual arrangement. Please note that purchase of parts from CA Technologies International Ltd does not infer or imply mandatory installation of said parts by CA Technologies International Ltd or it's agents.
The sale of parts and installation of parts are considered a separate contract. CA Technologies International Ltd and it's agents are at liberty to cancel either, for whatever reason prior to the installation date.
It is the responsibility of the customer / installer to ensure any engine or other parts CA supplies are correct for the proposed application prior to installation. CA accepts no responsibility for any damage caused by fitment of incorrectly supplied parts.
Any deposits or payments made towards installation are normally not refundable on cancellation of installation.

Mail Order & Credit Card Transactions

Mail order items purchased on a credit card can normally only be delivered to the cardholding/billing address.
We reserve the right to refuse suspect credit card payments and to carry out additional security checks including address verification, bank referrals , date of birth, occupation etc.
All orders will normally be dispatched within 48 hours of your order if in stock, or of our receiving the goods if they are not in stock at time of order.
Most items will be sent by trackable courier and must be signed for. A signature to our courier will be deemed as goods received in safe condition.
Please note that due to high administration charges some credit card transactions may incur a 3% levy.
If there is obvious delivery damage do not sign for the goods ( or sign for the goods as “undamaged”) and contact us please.

Lighting Products

When purchasing HID Kits the purchaser must carry out pre-testing prior to installation onto the car as per supplied instructions and any faults reported within seven days of delivery date.
Any claims arising from incorrect or unprofessional fitting will be referred to the manufacturer and warranty dealt with on their terms.
Warranty claims will be void if it is evident the specified initial testing procedure has not been carried out.
Any spare parts sent out to replace suspected defective HID parts must either be done on a direct exchange basis, otherwise any replacement parts required must first be paid for before sending out, when the suspected defective part is returned to us then we will refund the purchase price of the replacement part previously sent out ( subject to inspection of the returned part).
We do NOT pay for any labours carried out by third party installers under any circumstances.
Installation / labour compensation issue will only be considered if the kit was fitted by us.
Bulbs ( all types) are sold with NO warranty, due to their very nature.
CA AUTOMOTIVE bench tests all HID and angel eye kits immediately prior to dispatch, therefore any replacement parts will be charged for as outlined above.

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